Legal

Privacy notice (KVKK)

The personal data you share when submitting a reservation request for The Heritage Express is processed by ORB PRODÜKSİYON TURİZM ORGANİZASYON MENAJERLİK DANIŞMANLIK LİMİTED ŞİRKETİ (Meşrutiyet Mah. Konur Sk. Özsoy İş Hanı No: 25 İç Kapı No: 13, Çankaya/Ankara), as data controller, under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”), as described below.

What data we collect

If you name other people as travellers, you must have informed them of this notice.

Why we process it

Legal basis and method of collection

The data is collected electronically through the application form on this website. The legal bases for processing are: its direct connection with the formation of a contract (KVKK Art. 5/2-c), the data controller's legal obligations (Art. 5/2-ç) and our legitimate interest in assessing applications (Art. 5/2-f).

Who we share it with

It is shared with the infrastructure providers we rely on to run this website: hosting, database and email delivery. Once sales open, the payment institution will be added to these. Some of these providers have servers outside Türkiye. Such transfers are made in accordance with KVKK Articles 8 and 9. The data may also be shared with authorities legally entitled to request it. Your data is never passed to third parties for marketing purposes.

How long we keep it

Application data is kept after the event for as long as the purpose of processing requires, and is then deleted or anonymised. Records that the law requires us to keep (for example, sales and invoice records) are retained for the statutory period.

Your rights

Under Article 11 of the KVKK, you have the right to: learn whether your data is processed, request information about it, ask for it to be corrected or deleted, learn the parties to whom it has been transferred, object, and claim compensation should you suffer damage. To exercise these rights, please write to info@orbproduction.com quoting your application reference number. Your request will be concluded within 30 days at the latest.

Last updated: 21 September 2026

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